TERMS & CONDITIONS

1. Introduction


1.1 This disclaimer shall govern your use of our website.
1.2 By using our website, you accept this Terms & Conditions, 'T&Cs' hereafter, in full; accordingly, if you disagree with these T&Cs or any part of these T&Cs, you must not use our website.
1.3 Our website uses cookies; by using our website or agreeing to these T&Cs, you consent to our use of cookies in accordance with the terms of our privacy policy.

 


2. Contract of Service
 

2.1 Upon placing an order on our site (shop.bug.recipes) you will receive an email invoice confirming your order. This email notification represents our acknowledgement and acceptance of your order and creates a legally binding Contract of Service between us.

2.2 As a subscriber you agree to be charged at the point of your subscription and agree to be charged on a recurring weekly / fortnightly / monthly basis, depending on your subscription, until cancelled by either yourself or BUG. 

2.3 As a subscriber you will receive an email notification of your subscription renewal at least 3 days ahead of your next BUG Box shipment. 

2.3 As a subscriber you are able to amend your subscription, skip next delivery or cancel your subscription by logging into you account at the following address: https://shop.bug.recipes/customer/login.

2.4 BUG ships via Royal Mail every Monday and bears no responsibility if delivery time exceeds the suggested 1 – 3 working day delivery window. 

3. Refunds and Cancellations

3.1 BUG will refund any claim prior to shipment of the order, and refund or replace any order that is incorrect, arrives in a damaged state, has contents missing, or has any other verifiable defect. 

3.2 If you wish to claim a refund please email crunch@bug.recipes.

3.3 Subscribers are able to cancel their subscription at anytime by either emailing crunch@bug.recipes or by  logging into their account at the following address: https://shop.bug.recipes/customer/login. 

3.4 BUG reserves the right to cancel the Contract of Service at anytime. 

4. Payments

4.1 All prices are displayed on our site and are inclusive of shipping costs and current VAT rates.

4.2 BUG reserves the right to amend these prices at any time. 

4.3 Payments made through our website is securely handled and processed with Stripe.

4.4 Debit and credit card details is held by Stripe. BUG does not handle any of this information.

5. Copyright
 

5.1  All contents of this website is copyright of or licensed to Better Universal Grub Ltd.
5.2 Without prior consent from BUG you must not:
   (a) republish material from our website (including republication on another website);
   (b) sell, rent or sub-license material from our website;
   (c) exploit material from our website for a commercial purpose.


 

6. Acceptable Use
 

6.1 You must not:
   (a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
   (b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
   (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
   (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
   (e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
   (f) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
6.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
6.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading].


 

7. Limited Warranties


7.1 We do not warrant or represent:
   (a) the completeness or accuracy of the information published on our website;
   (b) that the material on the website is up to date; or
   (c) that the website or any service on the website will remain available.
7.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
7.3 To the maximum extent permitted by applicable law and subject to Section 7.1, we exclude all representations and warranties relating to the subject matter of this disclaimer, our website and the use of our website.

 


8. Limitations and Exclusions of Liability


8.1 Nothing in these T&Cs will:
   (a) limit or exclude any liability for death or personal injury resulting from negligence;
   (b) limit or exclude any liability for fraud or fraudulent misrepresentation;
   (c) limit any liabilities in any way that is not permitted under applicable law;
8.2 The limitations and exclusions of liability set out in this Section 7 and elsewhere in this disclaimer:
   (a) are subject to Section 7.1; and
   (b) govern all liabilities arising under this disclaimer or relating to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in this disclaimer.
8.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
8.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
8.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
8.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
8.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
8.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or this disclaimer (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).


 

9. Variation
 

9.1 We may revise these T&Cs from time to time.
9.2 The revised T&Cs shall apply to the use of our website from the time of publication of the revised T&Cs on the website.


 

10. Law and jurisdiction
 

10.1 These T&Cs shall be governed by and construed in accordance with English law.
10.2 Any disputes relating to this disclaimer shall be subject to the non-exclusive jurisdiction of the courts of England.

 


11.   Our Details
 

11.1 This website is owned and operated by Better Universal Grub Ltd.
11.2 We are registered in England and Wales under registration number 10944857

11.3 Our address is 94 Mowatt Close, London, England, N19 3XZ
11.4 You can contact us:
   (a) by post, to the postal address given above;
   (b) using our email address: crunch@bug.recipes

  SIGN UP FOR NEWS  
Icon-Logo-GIF_Footer_Yellow_2.gif